Frequently Asked Questions

General

  1. What is NNSW?
  2. A robust platform which simplifies and speeds up Customs and trade processes for both traders and Government agents, providing a comprehensive online environment to process all trade transactions through a single interface.

  3. What is Exim Code?
  4. ExIm code refers to export import code. Export Import (ExIm) code is registration required for the person importing or exporting goods from Nepal. ExIm code is issued by the Department of Customs, Ministry of Finance Government of Nepal. In other words, ExIm Code is the Government Identification number issued to the traders. In its absence, government may not able to track unregistered importers/exporter.

  5. How to access services?
  6. There are services that are available in NNSW Portal like Customs Duty Calculator, Customs Tax, Codification, Tariff Finder. Other services like submission of LPCO documents require user to be registered to NNSW.

Registration with NNSW

  1. How to register?
  2. For traders: You can go to User Registration and fill the required forms. Click Here

  3. What documents do I need to be able to register to NNSW?
  4. Copy of Latest Company Registration & PAN ID

  5. I forgot my password, how can I reset my password?
  6. To reset your password, Click Here

  7. How to update email address which has already been registered on NNSW?
  8. Submit an application on your company letterhead signed and sealed. Send it to NNSW helpdesk email address (nnsw@webbfontaine.com)

LPCO

  1. What is LPCO?
  2. License, Permit, Certificate and Other Approvals that is required from Government Agency in order for traders to import / export goods to / from Nepal

  3. How to request an LPCO?
  4. Go to NNSW Trade Portal > Click Online Submission > Click License, Permit, Certificate & Others. Fill all mandatory fields and click Submit button. Click Here

  5. What is Quota & How to use it?
  6. An import/export quota is a type of trade restriction that sets a physical limit on the quantity or value of goods imported/exported in a given period of time and allowed from specific country (country of origin or country of export). The System will provide Quota management tool which will allow traders to request for needed quantity of goods and the Agencies will approve it. The system will not allow to import/export more goods than are approved by the Agency.

  7. How to add new attached document not in the list?
  8. To add attached documents you need to go to the Attached Documents tab of the LPCO application and press on the "Add New Attachment" button. Select Attached Document Type: 999 - Others and attach file.

  9. How to request for modification after approval from OGA?
  10. Go to NNSW Trade Portal > Click on Online Submission > Click License, Permit, Certificate & Others > Enter username (PAN) and Password > Search your Application that needs to be modified > Click on View icon (eye button) > Go to Query & Notification > Write your message on the message box > Click on "Send request to " button. Your request will be forwarded to concerned department.

  11. How to apply for extention of LPCO after its validity is expired?
  12. Go to NNSW Trade Portal > Click on Online Submission > Click License, Permit, Certificate & Others > Enter username (PAN) and Password > Search your expired Application that needs to be extended > Click on Edit icon (pencil button) > Go to Query & Notification > Write your message on the message box > Click on "Request for Extension " button. Your request will be forwarded to concerned department. Note: For PQPMC trader must apply for extension before a week of expiry date of LPCO.

  13. How to request LPCO for inspection?
  14. Go to NNSW Trade Portal > Click on Online Submission > Click License, Permit, Certificate & Others > Enter username (PAN) and Password > Search your Approved Application that needs to be inspected > Click on Edit icon (pencil button) > Fill up the mandatory fields > Click on "Request for Inspection". Visit the concerned department for Clearrance Slip.

EXIM

  1. How to apply for New EXIM?
  2. Go to NNSW Trade Portal > Click on Apply for NEW EXIM > Enter your Business PAN, Personal PAN and Email Address > Click on Proceed button :You will be forwarded to OTP Verification page > Enter the verification code sent on your email > Click on " Next " button : Now you will be directed to EXIM form > After you enter all the required information on Business Information, IRD Information, Business Registration, Bank Guarantee and Upload Attachments tab : Click on "Finish" Button > Your request will be forwarded to concerned Customs Office.